配送ポリシー

Shipping Policy

Last updated: [2026/1/21]

This Shipping Policy describes how we ship products, and what to expect when you place an order with us. Please read it carefully.

Processing time

All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.
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We offer the following shipping options:

  • Standard Shipping: [5-10] business days,  $4.99]

  • Express Shipping: [2-5] business days, [ $14.99]
    Delivery delays can occasionally occur. We are not liable for any delays caused by the shipping carrier or due to events outside of our control.

Shipment confirmations and order tracking

You will receive a shipment confirmation email with a tracking number once your order has shipped. The tracking number will be active within [24] hours.

Customs, duties, and taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If your order arrives damaged in any way, please contact us immediately at [info@protech-instruments.com]. We will evaluate the issue and make it right.

Incorrect shipping address

It is your responsibility to ensure your shipping address is correct. We do not take responsibility for orders shipped to an incorrect address provided by the customer.

Missing shipments


If your tracking information shows your package was delivered but you have not received it, please contact your local post office or shipping carrier first. If you are still unable to locate your package, contact us at info@protech-instruments.com and we will help you investigate.

Returns

For more information on returns, please view our Return Policy 

Contact us

If you have any questions about this Shipping Policy, please contact us at info2protech-instruments.com and we will help you investigate.