Shipping Policy

Shipping Policy

Last Updated: October 2026

Thank you for choosing FABISENSE.

This Shipping Policy explains our shipping methods, delivery times, and shipping costs for orders placed through the FABISENSE website.

We provide worldwide shipping to customers in supported countries. Shipping options, delivery times, and shipping fees vary depending on the destination, order weight, and available shipping methods.


Order Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for tracking information to become active.


Shipping Rates and Delivery Estimates

Shipping costs and delivery options are calculated based on your shipping destination and order details.

Available shipping methods will be displayed during checkout.


United States Shipping 🇺🇸

For customers located in the United States:

Economy Shipping

  • Delivery time: 5–8 business days
  • Shipping fee: Free

Orders may be shipped from our available U.S. fulfillment locations depending on inventory availability.


Selected Free Shipping Countries 🌍

FABISENSE provides shipping options for selected countries, including:

  • Australia
  • Canada
  • China
  • Germany
  • France
  • Italy
  • Japan
  • Malaysia
  • Netherlands
  • New Zealand
  • South Korea
  • Spain
  • United Kingdom
  • Taiwan
  • Ireland
  • Other supported destinations

Shipping options:

Standard Shipping (0–1kg)

  • Delivery time: 7–15 business days
  • Shipping fee:
    • Free for orders of $30 or more
    • Otherwise calculated based on checkout conditions

Standard Shipping (1–3kg)

  • Delivery time: 7–15 business days
  • Shipping fee: $5

Express Shipping

  • Delivery time: 5–8 business days
  • Shipping fee: $15

Ireland Shipping 🇮🇪

For customers located in Ireland:

Ireland Shipping

  • Delivery time: 5–8 business days
  • Shipping fee: $15

Other International Destinations 🌎

FABISENSE ships to many additional countries worldwide.

For destinations outside the regions listed above:

Standard Shipping (0–1kg)

  • Delivery time: 7–15 business days
  • Shipping fee: $5

Standard Shipping (1–2kg)

  • Delivery time: 7–15 business days
  • Shipping fee: $10

Shipment Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take up to 24–48 hours to update after shipment.

You can use the tracking number to monitor your delivery status.


Customs, Duties and Taxes

For international orders, customers may be responsible for customs duties, import taxes, tariffs, or other local charges required by their country.

FABISENSE is not responsible for delays caused by customs clearance, carrier delays, government regulations, weather conditions, or other events outside our control.


International Shipping Restrictions

Some FABISENSE products may include batteries or electronic components that are subject to international transportation regulations.

Shipping availability may vary depending on:

  • Destination regulations
  • Battery transportation requirements
  • Local import requirements

Damaged Packages

If your order arrives damaged, please contact us within 7 days after delivery.

Please provide:

  • Order number
  • Photos or videos of the damaged package/product
  • Description of the issue

Our team will review your request and provide assistance.


Missing or Delivered Packages

If your tracking information shows that your package has been delivered but you cannot locate it:

  1. Check your delivery location, mailbox, neighbors, or building reception.
  2. Contact the shipping carrier for additional delivery information.
  3. Contact FABISENSE for further assistance.

Email:

info@fabisense.com


Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

Please confirm:

  • Full name
  • Shipping address
  • Postal code
  • Phone number

FABISENSE is not responsible for delivery delays caused by incorrect shipping information provided by customers.


Returns

For information about returns, refunds, and exchanges, please visit our:

Return Policy


Contact Us

FABISENSE

Email: info@fabisense.com

Website:

www.fabisense.com

Our Location

Fabisense Protech International Group Co., Ltd.

Office 2203, Building 3, Guangming Phoenix Square, Guangming District, Shenzhen, Guangdong, China

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