Shipping policy
Shipping Policy
Last Updated: October 2026
Thank you for choosing FABISENSE.
This Shipping Policy explains our shipping methods, delivery times, and shipping costs for orders placed through the FABISENSE website.
We provide worldwide shipping to customers in supported countries. Shipping options, delivery times, and shipping fees vary depending on the destination, order weight, and available shipping methods.
Order Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow 24–48 hours for tracking information to become active.
Shipping Rates and Delivery Estimates
Shipping costs and delivery options are calculated based on your shipping destination and order details.
Available shipping methods will be displayed during checkout.
Shipping rates and destinations
Processing takes 1–3 business days. Standard international delivery typically takes 7–15 business days after dispatch. These are estimates, not guaranteed arrival dates.
Available shipping options and the final shipping charge are shown at checkout based on the destination, fulfillment location and order details.
Selected destinations
Australia, Canada, China, France, Germany, Hong Kong, Italy, Japan, Malaysia, Netherlands, New Zealand, South Korea, Spain, United Kingdom, United States, Indonesia, Taiwan, Philippines, Vietnam.
- Orders weighing 0–1 kg with an order value of US$30 or more: free standard shipping when this option is available at checkout.
- Standard shipping for orders weighing 0–1 kg: US$1 when the free-shipping condition is not met.
- An additional standard option for orders weighing 1–3 kg costs US$5.
- Express shipping, where available, costs US$15. Contact info@fabisense.com to confirm a delivery estimate before choosing this option.
Ireland
Ireland shipping costs US$15. Ireland is not included in the selected free-shipping destinations. Contact info@fabisense.com for a delivery estimate before ordering.
Other international destinations
- Standard international shipping, 0–1 kg: US$5.
- Standard international shipping, 1–2 kg: US$10.
United States fulfillment
Free standard shipping is available for eligible orders fulfilled from our U.S. locations. Fulfillment location depends on product availability; U.S. delivery addresses do not guarantee dispatch from a U.S. warehouse. The shipping options available for your order are shown at checkout.
Shipment Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Tracking information may take up to 24–48 hours to update after shipment.
You can use the tracking number to monitor your delivery status.
Customs, Duties and Taxes
For international orders, customers may be responsible for customs duties, import taxes, tariffs, or other local charges required by their country.
FABISENSE is not responsible for delays caused by customs clearance, carrier delays, government regulations, weather conditions, or other events outside our control.
International Shipping Restrictions
Some FABISENSE products may include batteries or electronic components that are subject to international transportation regulations.
Shipping availability may vary depending on:
- Destination regulations
- Battery transportation requirements
- Local import requirements
Damaged Packages
If your order arrives damaged, please contact us within 7 days after delivery.
Please provide:
- Order number
- Photos or videos of the damaged package/product
- Description of the issue
Our team will review your request and provide assistance.
Missing or Delivered Packages
If your tracking information shows that your package has been delivered but you cannot locate it:
- Check your delivery location, mailbox, neighbors, or building reception.
- Contact the shipping carrier for additional delivery information.
- Contact FABISENSE for further assistance.
Email:
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
Please confirm:
- Full name
- Shipping address
- Postal code
- Phone number
FABISENSE is not responsible for delivery delays caused by incorrect shipping information provided by customers.
Returns
For information about returns, refunds, and exchanges, please visit our:
Contact Us
FABISENSE
Email: info@fabisense.com
Website: